York Family Information Service
The York Family Information Service is a free and impartial information service for mums, dads and carers of children and young people aged 0-19 (or up to 25 for disabled children) we are part of the Local Area Teams Information Service and Information Service for Young People.
We can help with anything and everything around family life.
If you're a mum, dad, carer or young person and have a question but don't know where to go, then please get in touch.
How to get in touch with us
Telephone: 01904 554444 (Monday to Friday 10am - 4pm - if we don't answer you are either calling outside of these times or we are on the phone to another call - please leave us a message and include your telephone number and we will call you back).
Text Only: 07624 802244 (If you need a call back text 'call back')
Email: fis@york.gov.uk
Social Media: You can follow us on Facebook or Twitter to keep up to date with all the latest family based 'need to know' information for York!
Website: Complete the contact us form
Meet the Team
Sign up to our free newsletter
There are lots of things you're automatically expected to know as a parent. Our information scheme means we send you important information about family life that we hope will help you.
We don't use adverts, just useful information when you need it.
Finding and paying for childcare
When it comes to choosing childcare there are lots of options to think about. Local Area Teams Information Service has information about all childcare in and around York. We can provide you with tailored information and talk you through different ways of reducing your childcare bill.
Related pages
York Family Information Service and Information Service for Young People
01904 554444 / 01904 555400
Search for Childcare and Services
#First1001Days
Follow York FIS on 
Keep up-to-date with the latest in York for families and young people.
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Contact us
York Family Information Service
West Offices
York Y01 6GA
Tel: 01904 554444